Shop Terms & Conditions

By submitting an order, you are accepting the Terms and Conditions of the www.platformslinks.com website. Please read these terms of sale carefully before placing your order and retain a copy of these terms and your order for future reference. You may find it helpful to print a copy for information.

This website is operated by Platforms Links. Throughout the site, the terms “we”, “us” and “our” refer to Platforms Links offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Your details

1. When you register with the Platforms Links website, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
2. If any of your details change, such as your credit card billing address, you must inform Platforms Links as soon as possible. You may update your details by signing into your account on the Platforms Links website and updating the relevant section.
3. Our website is not designed to be used by children or minors. You must not provide us with your personal information if you are under the age of 18. We do not intend to collect personal information from any individuals under the age of 18. If we receive notice or believe that someone under the age of 18 has provided us with personal information we will make every reasonable effort to remove such personal information.

We do not hold any of your credit cards, charge card or debit card details and they are all completely sure.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

The Contract Between Us

Please note that the addresses in this section cannot accept any customer returns. For details of our returns procedure please contact our Customer Service team.

1. When you place an order on our website to purchase goods from us, that constitutes an “Offer to Buy” from you. We accept this order when we send you an “Order Confirmation” (or “Shipment”) email confirming that we have dispatched the goods you have ordered from us. That acceptance will be deemed to be complete and communicated to you at the time we send the Confirmation (or Shipment) email, whether you receive that email or not. Platforms Links must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Once payment has been received, Platforms Links will confirm that your order has been received by sending an email (the Order Confirmation or Shipment email) to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Platforms Links’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
2. Platforms Links is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered before the contract is made (see (b) above) we will contact you as soon as possible by email.
3. The website is updated multiple times a day with regard to Stock Availability. Whilst every effort is made to show the correct availability of stock; the stock availability shown on the web site is an indication of the availability at the time of the last update and does not constitute confirmation of stock availability at the time of order. Platforms Links is entitled to withdraw from any contract that cannot be fulfilled due to lack of stock. If a stock availability issue is discovered with regard to the goods that you have ordered before the contract is made (see (b) above) we will contact you as soon as possible by email.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred encrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express
wrote permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. 
You understand that your content (not including credit card information), may be transferred encrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express
wrote permission by us. 
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

We reserve the right to modify the contents of this site at any time, but we have no obligation
to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to The Service and Price

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services (If Applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. 
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Ownership, title and risk

All ownership, title and risk of loss and/or damage in the goods purchased shall pass to you at the point and time of dispatch. 

Email Marketing

Please note that unsubscription requests can take up to 7 days to take effect. Please remember we will only send you emails to the email address you provide us with. We will never pass this information on to any other organisation.

Contacting us first allows our customer service team to give full support & often as not a resolution to the problem being experienced, saving you time & unnecessary engineer costs.

Product Photography

Guarantee

We and our merchants back all of our sales with a full guarantee, valid for two years from the time of purchase. In the unlikely event that you experience any difficulty with your order our team are here to offer email and telephone support. If we are unable to resolve your problem to your complete satisfaction we will offer a full refund. If you accidentally purchase the wrong product we will offer to exchange the goods or provide a refund when you return the goods unopened and in a re-saleable condition, within 30 days of purchase.  In the unlikely event that your goods are faulty or we inadvertently send you the wrong item we will provide you with a prepaid postage label to return products if you contact our customer support team: info@platformslinks.com, In the case of a refund where you return only one item from a multi-item bundle, you will be reimbursed a proportion of the shipment charge equivalent to that one item as a proportion to the number of items you purchased.

Please do not post any returns back without speaking to us. In most cases we will send you a prepaid postage label to enable you to post the items back at no cost to you. This helps us ensure you receive the best possible customer service.

Cancellation

 We allow you to cancel your order within 48 hours.

Dispatch of Goods to You

Orders placed with Platforms Links will be fulfilled and dispatched from South Africa.

1. It is worth noting that we find a high proportion of missing items are held at local sorting offices or are held by a neighbour or colleague. Platforms Links should leave a card indicating this, however there are times when these are misplaced or not left at all, so if possible please check first. As is customary, compensation is limited to the value of goods lost. A replacement or refund will be offered as appropriate upon confirmation that you have checked that the goods are not at your local sorting office. Platforms Links will not accept claims for goods lost in post until 15 days have elapsed from the time of dispatch. Should you need to make a lost in post claim, you must do so within 60 days of the order date. Your statutory rights are not affected.
2. Platforms Links offers a First Class delivery service on all products. When you order before 4:30pm Monday-Friday your order will be dispatched on the same day and sent on a Platforms Links. To ensure we meet our customer’s expectations by offering the best possible delivery service, we also utilise the services of specialist carriers. A Monday to Friday service applies.

Liability

Force Majeure

Platforms Links shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Invalidity

If any part of these conditions is unenforceable (including any provision in which Platforms Links excludes its liability to you) the enforceability of any other part of these conditions will not be affected.

Ownership, title and risk

All ownership, title and risk of loss and/or damage in the goods purchased shall pass to you at the point and time of dispatch. 

Email Marketing

Please note that unsubscription requests can take up to 7 days to take effect. Please remember we will only send you emails to the email address you provide us with. We will never pass this information on to any other organisation.

Contacting us first allows our customer service team to give full support & often as not a resolution to the problem being experienced, saving you time & unnecessary engineer costs.

Product Photography

Guarantee

We and our merchants back all of our sales with a full guarantee, valid for two years from the time of purchase. In the unlikely event that you experience any difficulty with your order our team are here to offer email and telephone support. If we are unable to resolve your problem to your complete satisfaction we will offer a full refund. If you accidentally purchase the wrong product we will offer to exchange the goods or provide a refund when you return the goods unopened and in a re-saleable condition, within 30 days of purchase.  In the unlikely event that your goods are faulty or we inadvertently send you the wrong item we will provide you with a prepaid postage label to return products if you contact our customer support team: info@platformslinks.com, In the case of a refund where you return only one item from a multi-item bundle, you will be reimbursed a proportion of the shipment charge equivalent to that one item as a proportion to the number of items you purchased.

Please do not post any returns back without speaking to us. In most cases we will send you a prepaid postage label to enable you to post the items back at no cost to you. This helps us ensure you receive the best possible customer service.

Cancellation

 We allow you to cancel your order within 48 hours.

Dispatch of Goods to You

Orders placed with Platforms Links will be fulfilled and dispatched from South Africa.

3. It is worth noting that we find a high proportion of missing items are held at local sorting offices or are held by a neighbour or colleague. Platforms Links should leave a card indicating this, however there are times when these are misplaced or not left at all, so if possible please check first. As is customary, compensation is limited to the value of goods lost. A replacement or refund will be offered as appropriate upon confirmation that you have checked that the goods are not at your local sorting office. Platforms Links will not accept claims for goods lost in post until 15 days have elapsed from the time of dispatch. Should you need to make a lost in post claim, you must do so within 60 days of the order date. Your statutory rights are not affected.
4. Platforms Links offers a First Class delivery service on all products.

Liability

Force Majeure

Platforms Links shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Invalidity

If any part of these conditions is unenforceable (including any provision in which Platforms Links excludes its liability to you) the enforceability of any other part of these conditions will not be affected.

Customer Support and Service

At Platforms Links we strive to offer the best customer experience in our industry. Consequently, your satisfaction with our service and products will always be our prime concern. If you want to get in touch please contact Customer Services: info@platformslinks.com

Returns

Should you wish to return any product(s) to us then please, in the first instance, contact our Customer Service Team via email to: info@bookslinks.com who will advise you accordingly. This will help speed up the returns process and ensure appropriate records are maintained.

Please do not post any returns back without speaking to us. In most cases we will send you a prepaid postage label to enable you to post the items back at no cost to you. This helps us ensure you receive the best possible customer service.

Payment Methods

Books Links accepts Visa, MasterCard, and Paygate through Payfast and FNB direct bank transfer transactions are subject to terms and conditions by Payfast.